SHIPPING & RETURNS

FREE WORLDWIDE SHIPPING WITH 100% PLASTIC-FREE PACKAGING

Free worldwide shipping is included for all orders via Fedex.

A Fedex tracking number will be emailed to you once the order has been shipped.

Delivery times are between 2 to 7 working days and commence from the date of shipping, rather than the order date.

DELIVERY TIME

2 to 7 working days

100% PLASTIC-FREE PACKAGING

Our products are shipped in secure 100% plastic-free packaging.

We use recycled paper and recycled unbranded cardboard boxes.

CUSTOMS & DUTIES

Some countries charge you or the recipient import taxes and duties for purchasing a watch outside of the EU. Unfortunately, we are unable to remove this country specific tax.

Please contact the customs office in your shipping country for more details.

CONTACT

If you would like to find out more about shipping, please contact us or email info@culemwatches.com

RETURNS

You can return your full price watch order within 30 days of the shipment date provided the CuleM watch or straps have not been worn and are in their original condition. The watch and accessories must also be returned securely in their original packaging.


Returns meeting the criteria above will be refunded using the original payment method. This will be within approximately 7 working days from confirmed receipt of your return.

Watch orders subject to a discount or special offer cannot be returned or refunded.

If you would like to return your order, please contact us or email info@culemwatches.com before starting the return process.